Refund policy
Returns & Refunds
Thank you for your purchase! We hope you’re happy with your order. If for any reason you’re not satisfied, you can easily return or exchange your item.
Return Period
United States: 30-days
Europe & rest of the world: 14-days
The return period starts from the day you receive your package.
Return Conditions
All items must have tags attached.
Exchanges
If you wish to exchange an item, please contact our support team at info@kitssupply.com and we’ll help you with the process.
Cancellations
Orders cannot be canceled once placed, but you may still modify your size, patches, name selection, or other details within 24 hours by emailing us.
Damaged or Defective Items
If your item arrives damaged or defective, please email us and we’ll arrange a refund or free replacement.
Return Costs
Return shipping costs are the customer’s responsibility.
Return Address Information
Customers must return items to one of the designated return locations shared by us.
These may include:
75 3rd Ave New York, NY 10003USA
Please do not send returns to any address not provided by our support team.
If you have any additional questions, please email us at info@kitssupply.com Our support team replies within 24 hours.